*Expensive Ignorance* Man Awarded $1.5 Million Lawsuit Against Collection Agency After Receiving Racist Voicemail Messages


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DALLAS — The harassing and threatening voicemail messages left on Allen Jones' mobile phone are nothing short of vulgar.

"This shouldn't be tolerated," he said. "Nobody should have to experience what I had to experience."

Debt collectors from Advanced Call Center Technologies, LLC left eight messages for Jones in August 2007 trying to collect what it said he owed on a credit card.

Most messages were laced with profanity and spewed racial slurs:

"This is your mother******* wake-up call you little lazy a** b****," a collector said on one. "Get your mother******* n****r a** up and go pick some mother******* cotton fields."
Jones is African-American.

"If we did not have tapes, no one would ever believe that this happened," Mark Frenkel, one of Jones' attorneys said.

The recordings are so offensive News 8 decided against publishing transcripts of the others.

"This is absolutely, without a doubt, the most egregious collection case I've ever seen," Dean Malone, Jones' other attorney, added.

Jones sued Advanced Call Center Technologies over the harassing calls.

Friday afternoon, a Dallas County jury awarded him one of the biggest verdicts of its kind.

He won $50,000 in mental anguish and $1.5 million in punitive damages.

"We made a statement and the statement is we will not tolerate abusive debt collectors," Jones continued.

Frenkel and Malone said employees from Advanced Call Center Technologies confessed to the calls. It remains unclear if they're still with the company and whether it will appeal. Messages left at its headquarters were not immediately returned.

Jones always disputed the debt and claims he paid it.

The amount in question is as hard to believe as the calls themselves.

"They did this to Allen for under $200," Frenkel pointed out. "Two hundred bucks put him through this."

Now the company trying to collect money has become the one paying it out.
Source: http://www.khou.com/home/Vulgar-voicemails-force-debt-collector-to-...


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Tags: agency, collection, ignorance, lawsuit, racist, voicemail

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Comment by BEANZ on June 3, 2010 at 3:19am
damm they did sumtim similar to me years ago but i was talking to da dude fuked up i would have been rich!!!!!!
Comment by osixx on June 2, 2010 at 5:38pm
smh
Comment by aim on June 2, 2010 at 9:11am
lol 4real dat worker sounded black
Comment by Petey on June 2, 2010 at 2:56am
f*** them racist f***'s
Comment by Ghozt Mayne on June 2, 2010 at 2:31am
I didn't know having a half black president meant that people weren't oppressed anymore. Hey dumbass it's not about black or white or brown. It's about rich and poor.

And I bet he'll blow all that money and end back where he was at. People think that when they get some money they own the world.
Comment by BustaBust on June 2, 2010 at 1:59am
s*** i go through this type of b******* every day
Comment by Lex on June 2, 2010 at 12:37am
rofl at the ignorant retard below me by the name of "andone"
Comment by Lex on June 2, 2010 at 12:36am
lol? that sounded like a black dude who left a message.
Comment by Lex on June 2, 2010 at 12:34am
lmao.
Comment by SUPER C. on June 2, 2010 at 12:15am
stupidass mufukas.

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